Honda Cars India to Replace Fuel Pumps for 90,000+ Cars
Honda Cars India Ltd (HCIL) has announced an expansion of its preventive replacement campaign aimed at addressing potential issues with fuel pumps in specific models. The campaign, initially launched in 2020, now extends to 90,468 additional units manufactured between September 2017 and June 2018, with 2,204 vehicles previously fitted with replacement fuel pump assemblies also included. This voluntary recall addresses issues that may cause engine stalling or failure to start due to defective impellers in the fuel pumps.
Affected Honda Models and Production Timeline
The recall impacts a variety of Honda models sold within the specified production period. Owners of the following models are urged to verify if their vehicle is part of the campaign:
Honda Amaze: 18,851 units produced between September 19, 2017, and June 30, 2018.
Honda Brio: 3,317 units manufactured from August 8, 2017, to June 27, 2018.
Honda BR-V: 4,386 units produced between September 26, 2017, and June 14, 2018.
Honda City: 32,872 units from September 4, 2017, to June 29, 2018.
Honda Jazz: 16,744 units produced from September 4, 2017, to June 29, 2018.
Honda WR-V: 14,298 units built between September 5, 2017, and June 30, 2018.
Other Models: 2,204 units, including the Accord and Civic, which previously had fuel pump parts replaced through over-the-counter sales at Honda dealerships.
This expansion of the preventive campaign aims to safeguard vehicles against the risk of unexpected engine stalling due to defective fuel pump impellers, which could cause the engine to stop or fail to start.
Honda’s Approach to Customer Safety
Honda has taken a phased approach to conduct these replacements, beginning on November 5, 2024. This free service will be carried out at Honda dealerships across India. Affected customers will be contacted individually to schedule their appointments.
The manufacturer also encourages Honda owners to check if their vehicle falls under the campaign. By entering the 17-character Vehicle Identification Number (VIN) on Honda’s dedicated microsite (available at www.hondacarindia.com), owners can determine whether their car is included in the recall. Furthermore, any customers who purchased fuel pump assemblies from authorized Honda dealerships between June 2017 and October 2023 are advised to verify their parts’ status through a local Honda dealership.
The Recall Process and Customer Support
Honda’s recall process includes an inspection and free replacement of the affected fuel pump components. Honda assures its customers that the service will be completed with minimal inconvenience and at no additional cost. The automaker has also been proactive in its outreach to customers to ensure they are informed and can access this service promptly.
Honda’s Commitment to Safety and Customer Service
Honda’s commitment to quality and safety remains a priority, and this preventive campaign underscores the company’s ongoing efforts to maintain customer trust. Recalls and replacement campaigns are not uncommon in the automotive industry and are a testament to a manufacturer’s proactive approach to safeguarding customer satisfaction and vehicle reliability.
With Honda’s extensive dealership network and the streamlined process for this replacement campaign, owners can expect the issue to be addressed efficiently. Given Honda’s strong reputation in India, this recall is likely to reinforce customer loyalty by ensuring that safety concerns are
