Working Hours, Lunch Timings of the Bank
Punjab National Bank (PNB), one of India’s leading nationalized banks, is renowned for its wide range of banking and financial services. Whether it’s managing your daily banking transactions or accessing your locker, it is important to be aware of the bank’s working hours, so you can plan your visit efficiently. Here’s a complete guide to the PNB timings and working hours for 2024, covering details from locker timings, NEFT/RTGS/IMPS transactions, to customer care availability.
PNB Timings & Working Hours
Punjab National Bank operates from Monday to Friday and the 1st, 3rd, and 5th Saturdays of the month. The bank observes full-day closures on the 2nd and 4th Saturdays, along with Sundays and public holidays. The general working hours are:
Monday to Friday: 10:00 AM to 5:00 PM
Saturdays (1st, 3rd, and 5th): 10:00 AM to 5:00 PM
2nd and 4th Saturdays, Sundays: Closed
These timings are consistent across PNB branches nationwide. However, regional and local holidays vary, so it’s advisable to check with your local branch if you’re planning a visit during the festive season or special regional holidays.
PNB Lunch Timings
PNB ensures smooth functioning throughout the day by staggering lunch hours for its employees. The bank does not close entirely for lunch, allowing customers to carry out their transactions without interruptions. Typically, lunch timings fall between 1:00 PM and 2:00 PM, but the exact schedule may vary by branch.
PNB Locker Timings
PNB lockers are accessible only during the bank’s operational hours. Locker facilities are available from 10:00 AM to 5:00 PM, Monday through Friday, and on the 1st, 3rd, and 5th Saturdays. It’s recommended that customers visit during these hours for hassle-free access to their lockers.
PNB NEFT, IMPS, RTGS Timings
PNB offers multiple online and offline fund transfer services such as NEFT, RTGS, and IMPS. Below are the operational hours for these services:
NEFT (National Electronic Funds Transfer)
Branch Timings: 10:00 AM to 4:00 PM (Monday to Friday; 1st, 3rd, and 5th Saturdays).
Online Timings: 24×7 (Available via mobile/internet banking).
RTGS (Real Time Gross Settlement)
Branch Timings: 10:00 AM to 4:00 PM (Monday to Friday; 1st, 3rd, and 5th Saturdays).
Online Timings: 24×7 (transactions processed in real-time). Note: RTGS is applicable for transactions of ₹2 lakhs and above.
IMPS (Immediate Payment Service)
Available 24 hours a day, 7 days a week, both online and through mobile banking. IMPS transactions reflect instantly, with no downtime.
UPI (Unified Payments Interface)
UPI is available 24×7 for instant payments and is an easy-to-use alternative for small to large transactions.
PNB Bank Timings in Major Cities
CityWorking Days (Mon-Fri)Saturday (1st, 3rd, 5th)2nd & 4th SaturdaySundayDelhi10:00 AM to 5:00 PM10:00 AM to 5:00 PMClosedClosedMumbai10:00 AM to 5:00 PM10:00 AM to 5:00 PMClosedClosedKolkata10:00 AM to 5:00 PM10:00 AM to 5:00 PMClosedClosedBengaluru10:00 AM to 5:00 PM10:00 AM to 5:00 PMClosedClosedChennai10:00 AM to 5:00 PM10:00 AM to 5:00 PMClosedClosedHyderabad10:00 AM to 5:00 PM10:00 AM to 5:00 PMClosedClosedAhmedabad10:00 AM to 5:00 PM10:00 AM to 5:00 PMClosedClosedPune10:00 AM to 5:00 PM10:00 AM to 5:00 PMClosedClosed
PNB Customer Service
Complaint registration and resolution services are available through the PNB Complaint Portal on their official website.
PNB customer service is available 24/7 for general inquiries and fraud-related concerns.
Toll-Free Number: 1800 180 2222
Another customer care number: 0120 249 0000
For account or service-related inquiries, customers can also email at care@pnb.co.in.
PNB provides SMS banking services for quick updates and transactions.
The customer support team assists with NEFT/RTGS/IMPS queries, credit card services, loan-related issues, and more.
Important Notes on PNB Holidays
PNB follows a uniform holiday structure across the country, adhering to the 2nd and 4th Saturday closures and public holidays like Diwali, Christmas, Republic Day, and more. Local holidays may differ based on the region, so customers should confirm these in advance with their local branch.
Related: Other bank timings & working hours to know:
Tips to Plan Your PNB Bank Visit
Visiting a bank can sometimes be time-consuming, especially during peak hours. To make your experience at Punjab National Bank (PNB) smoother and hassle-free, consider these tips:
Check the Bank’s Working Hours: Ensure you’re aware of PNB timings, which are typically from 10:00 AM to 5:00 PM, Monday to Friday, and on the 1st, 3rd, and 5th Saturdays. Avoid visiting the bank on the 2nd and 4th Saturdays, as well as Sundays, since branches will be closed.
Visit During Non-Peak Hours: If possible, plan your visit either early in the morning or during mid-afternoon. These times are generally less crowded, helping you complete your transactions more quickly.
Avoid the Last Hour of Operation: Try to avoid visiting PNB during the last hour (between 4:00 PM and 5:00 PM) as the staff may be wrapping up the day’s operations. To ensure sufficient time for your banking needs, plan your visit earlier in the day.
Use Online Services: If you need to perform basic transactions like fund transfers, balance checks, or bill payments, consider using PNB’s online banking or mobile banking services. NEFT, RTGS, IMPS, and UPI services are available 24/7, saving you a trip to the bank.
Schedule Locker Visits During Business Hours: Locker services are available during the bank’s working hours. Plan your locker visit during these hours to ensure smooth access to your safe deposit locker.
Check for Holidays or Local Events: Keep in mind that local holidays or special regional events may affect the branch’s operating schedule. It’s a good idea to confirm the branch’s availability on such days by calling ahead or checking online.
Prepare Documents in Advance: To save time, ensure that you have all necessary documents and forms filled out before visiting the bank. This is particularly important for services like opening accounts, applying for loans, or making large transactions.
FAQs Related to PNB Timings
Is PNB open on Sundays and public holidays?
No, PNB is closed on all Sundays, the 2nd and 4th Saturdays, as well as public and national holidays. Local holidays may vary based on location.
What are PNB’s weekend hours?
PNB operates on the 1st, 3rd, and 5th Saturdays from 10:00 AM to 5:00 PM. It remains closed on the 2nd and 4th Saturdays.
Does PNB close for lunch?
No, PNB employees take staggered lunch breaks, so customers can access banking services throughout the day without a full closure during lunchtime.
Is there a cutoff time for same-day RTGS transactions at PNB branches?
Yes, for same-day processing of RTGS transactions at PNB branches, the cutoff time is 4:00 PM. Transactions made after this time will be processed the next working day. However, online RTGS is available 24×7 for real-time transfers.
Can I perform NEFT transactions after the bank closes?
Yes, NEFT transactions can be done online through mobile or internet banking, 24×7, even after the bank’s offline branches have closed.
Can I make UPI payments on bank holidays through PNB?
Yes, UPI payments are available 24×7, even on bank holidays and weekends.
Can I access my PNB locker on bank holidays or weekends?
No, PNB locker facilities are only accessible during the bank’s regular working hours, from 10:00 AM to 5:00 PM on weekdays and the 1st, 3rd, and 5th Saturdays.
This detailed guide on Punjab National Bank timings and working hours should help you plan your banking activities effectively. Be sure to check local PNB timings or any specific closures that may apply to your branch during holidays or regional events.
